Frequently Asked Questions
All Health Medical is a multidisciplinary medical facility founded in 2001. Our friendly team is always there to assist our patients. We now offer Rapid Antigen, RT-PCR and Rapid Antibody testing for asymptomatic individuals. We offer a streamlined, easy process to get your COVID testing done for travel.
RT-PCR (Reverse Transcriptase Polymerase Chain Reaction): Using Health Canada Approved Devices, we perform reverse transcription-polymerase chain reaction (RT-PCR) tests. The RT-PCR technique is used to detect nucleic acid from SARS-CoV-2 in a qualitative manner. In most cases RT-PCR is accepted in most countries. However since the rules about travel change frequently you must check if the conrty you’re planning to travel to accepts RT-PCR test to allow entry.
Rapid Antigen Testing (Lateral Flow): This immunoassay test detects the presence of a specific viral antigen, indicating that an infection is present. Although antigen tests are less sensitive than RT-PCR tests, they can be utilized to detect the virus in persons with a high viral load (those who are most contagious). Antigen assays have been approved by Health Canada as a means of virus screening. Confirmatory PCR testing is required for all positive Antigen tests.
pIgM Antibody Testing Antibody: Also called serology tests, search for antibodies in your blood to see if you've ever been infected with the COVID-19 virus. Antibodies are proteins produced by your immune system shortly after you've been infected or given a vaccine. Our test yields specific IgM and IgG results.
Yes, you can use the test results for travel. However since regulations are constantly changing, please confirm with the country you’re planning to travel to which tests are accepted at their border.
Yes, your passport number will be on the test result. You must enter your passport number when booking your test. When you check in for your appointment we must verify your ID and compare your passport number to ensure that the information is accurate.
AllHealthMedical sends results to the email address you provided when you scheduled your appointment. We are unable to share your findings with any other email address than the one you provided at the time of booking due to personal security concerns. Please double-check your information at the time of booking. If you provided an invalid email address, please contact us so that we can verify your identity through alternative methods.
No, we cannot give you a test if you are experiencing any of COVID-19 symptoms. Please refer to public health guidelines and visit an assessment center, https://www.toronto.ca/home/covid-19/covid-19-what-you-should-do/covid-19-assessment-centres/ https://covid-19.ontario.ca/assessment-centre-locations
If you are getting tested for travel, please remember that it is your responsibility to verify which test is accepted by the country you’re traveling to and what is the time frame to be tested prior to departure.
Rapid Antigen- you should receive your results in 15-30 minutes after your appointment. Results are sent via email and are password protected. If you do not receive your results within 30 minutes after you Rapid Antigen testing took place you can call us at 1-866-TEST-447 (866-837-8447), or you can email us at [email protected].
RT-PCR test results will be delivered to you between 12 to 24 hours, should you not receive your test results within the specified time frame you can call us at 1-866-TEST-447 (866-837-8447), or you can email us at [email protected].
For technical difficulties accessing results can call us at 1-866-TEST-447 (866-837-8447), or you can email us at [email protected].